Impiana Hotel Ipoh

18, Jalan Sultan Nazrin Shah, Ipoh, Malaysia, 30250show map
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Highlights
6
GoodBased on  31 reviews
Overview

Impiana Hotel Ipoh is a great place to stay in Ipoh. The excellent hotel in Ipoh attracts guests with its royal architecture.

Impiana Hotel Ipoh lies 3.7 km away from Sam Poh Tong Cave Temple. The property is set within 4 km distance from Ipoh city center.

Placed near a stadium and bistros, the hotel offers a sun terrace, an outdoor swimming pool and a golf course for on-site relaxation.

Impiana Hotel Ipoh lies 5 km away from Sultan Azlan Shah airport.

Rooms

Impiana Hotel Ipoh provides accommodation in 200 guestrooms fitted with complimentary wireless internet, a mini bar, heating, television with satellite channels and a dining area. Some hotel rooms come with a breathtaking view over the hills. In-room self-catering facilities include an electric kettle, coffee/tea makers and a fridge.

Eat & Drink

A broad variety of international dishes is served at the garden restaurant. Guests can savor coffee and tea in the café bar. Offering a variety of dishes, Stg are about 500 meters away.

Services

The on-site bicycle and limousine rentals are also provided.

Relax

On-site facilities for children include cribs, a mini club and high chairs.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   6.  Number of rooms:   200.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Skiing

Services

  • Airport shuttle
  • 24-hour room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Poolside snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Sauna

Room view

  • Garden view

Room features

  • Air conditioning
  • Mini-bar
  • Living room
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 10 yearsExisting beddingFREEExtra bedChildren above
10 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Ipoh ParadeIpoh Parade2700 ft
D.R. Seenivasagam ParkD.R. Seenivasagam Park4900 ftJalan Raja Musa Aziz
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Minerals and Geoscience DepartmentMinerals and Geoscience Department1.8 mi
Sam Poh Tong TempleSam Poh Tong Temple2.2 mi
Ipoh Railway StationIpoh Railway Station1.5 mi
AEON Mall Kinta CityAEON Mall Kinta City2.4 mi
Han Chin Pet Soo MuseumHan Chin Pet Soo Museum1.1 mi
Darul Ridzuan MuseumDarul Ridzuan Museum1.7 miJalan Panglima Bukit Gantang
Lang MountainLang Mountain1.8 mi
Sam Poh Tong Cave TempleSam Poh Tong Cave Temple2.3 mi
Perak Cave TemplePerak Cave Temple3.8 mi6 Km's North of Ipoh on road to
Kellie\'s CastleKellie\'s Castle8.0 mi
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Getting around
Airports
Sultan Azlan Shah Airport (IPH)1.5 mi
Taiping (TPG)32.4 mi
Train
Ipoh Railway Station1.6 mi
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Reviews
6.4
GoodBased on  31  reviews
  • 10.0
    Exclusive

    Fantastic Hotel,great service and extremely helpful and friendly staff.Many thanks for everything.

  • 4.2
    Guest rating

    The outside of the hotel is quite impressive, as is the reception desk.

    One member of staff on reception was quite surly especially when we returned to the desk to complain about the state of the room on floor 4, mildewy bathroom and old and dirty bath. we were then given a room on floor five which was no better. The 'manager' then offered a refurbished room on floor seven subject to a additional charge of 16 RM per night, having travelled some distance I was not prepared to argue. This was marginally better, the bathroom having been replaced and painted, but mildew was reappearing. The rest of the bedroomroom grubby, worn and dated. The seating in reception is worn and dirty. The lady cooking the omlettes had to contend with old pans with handles insulated with masking tape. The buffett breakfast can only be described as adequate.

  • 3.8
    Guest rating

    The room space is good, the connection rooms is allocated as request.

    Rooms are rather dirty, carpet is dusty and no slipper provided. The bathtub cover with alga. I told the service staff about the noises make from the floor above but no action taken. The hotel lobby smell oily.

  • 5.8
    Guest rating

    It was a reasonably comfortable hotel which compares favourably to other hotels I saw in Ipoh.

    Was not near the standard of other Impiana hotels I stayed at and needs a lot of work to reach their standards.

  • 8.2
    Fabulous

    Excellent staff service, when I am bringing young family , kids 5 of them, 7 years and below and we were very very well attended to

  • 4.2
    Guest rating

    Shower, thats the only thing I can describe as the best expierience from this hotel.

    During the breakfast in the restaurant one of the hot food dishes caught fire and nearly burnt my arm. The buffet table caught light and the hotel staff took an extremely long time to react and did not appologise afterwards.The hotel also took money from our card without permision even though we had already paid fully in cash. They tried to blame Booked.net for the mistake but we have used Booked.net many times and know it was the hotels fault.

  • 7.0
    Very good

    Its only for a night so its hard for me to rate it.

    This is not to serve as a complaint but it would be appreciated if they can put someone more knowledgeable at the concierge so that they can give proper direction. It was our first time to the hotel and we do not know the direction. We had to make several calls to the reception and they passed us from one person to another just to get the direction.

  • 8.8
    Superb

    I and my late wife have been quite a regular at Cassuarina for about 20 years. This is my first at Impiana Cassuarina. The room has been very well refurbished - very nice and cosy.

    The Coffee House and its food is not as exciting as before. There is no buffet dinner. In those days you can treat the Coffee House like a club house where you were sure to bump into someone you know. It was forever full and crowded during buffet lunch and dinner. A few times we broke our fast at the hotel; even this although we were from KL we bumped into someone we knew. The Coffee House was forever lively and cheerful. It was the life of the hotel - a meeting place! Now it is quiet and dull. My favourite was "Mee Goreng Mamak"; but sorry to say the one I had recently was not like before.

  • 7.0
    Very good

    good quality for the price very good restaurant called "bistro" within hotel easy access to town pleasant swimming pool

    poorer than expected reception staff unable to supply me with a map of Ipoh

  • 7.8
    Fabulous

    We liked best the warm welcome we got and the friendly way staf adressed us. Especially at the Bistro we had the best of times, not in the last part because of the wonderfull live music!!

    That the gym was under construction + internet, but, I also know, it has to be done someday....

  • 6.6
    Good

    the 24 hrs service for food is great. and the food is good.

    the free internet service is poor. very slow. took ages to load a page.

  • 7.4
    Very good

    Friendliness of the staffs.

    WiFi can only be used on one particular device only. and cannot be changed.

  • 5.8
    Guest rating

    The staff were very helpful in a very difficult situation.

    The Managment having closed the use of the bar to hotel guests. never ever seen this happen in 40 years of travelling all over the world.

  • 7.0
    Very good

    While having breakfirst, few staff making noice and joking among each other. This is very unpleasant. I have never stayed in a hotel like this before where normally the staff are very quiet. We would like to have a peaceful quiet meal but instead of such noice. I dont know what are their job specs. but they were wearing suits (i suppose all staff are required to wear that). Anyhow, they are attentive in giving their service. (2) I also spotted people smoke at the reservgation area and when i asked the staff to tell those smoker to mover elsewhere, the staff didnt do anything.

  • 6.2
    Good

    Hotel staff took initiative to call us before we arrive for carpark arrangement during our stay.

    Shower head ("ceiling" type)is not practical as one had to get whole head wet even if just needed a quick shower. No bedroom slippers as stated.

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Highlights
6
GoodBased on  31 reviews
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 10 yearsExisting beddingFREEExtra bedChildren above
10 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sultan Azlan Shah Airport (IPH)1.5 mi
Taiping (TPG)32.4 mi
Train
Ipoh Railway Station1.6 mi
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Check rooms and rates
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Rooms and Guests
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